• 1. Introduction
  • 2. Definitions and Reference Framework
  • 2.1 Virtual Communities
  • 2.2 Dimensions to categorise virtualcommunities
  • 2.3 Success Factors
  • 2.4 Success factors of virtual communities
  • 3. Research Method
  • 4. Analysis of the Empirical Results
  • 4.1 Generic statements of the respondents
  • 4.2 Analysis of the success factors from theperspective of female and male members ofvirtual communities
  • 4.3 Analysis of the success factors fromthe perspective of operators of virtualcommunities and comparison betweenstatements made by operators of commercialand non-commercial virtualcommunities
  • 4.4 Comparison between the Operators andthe Members of Virtual Communities
  • 5. Conclusion and outlook for futureresearch
  • 7. References