Successful Decision-making : A Systematic Approach to Complex Problems

Online-Ressource (XVII, 231 p. 100 illus, digital)

Literaturverz. S. 227 - 231

Introduction; Decision problems; Goal and problem-finding systems as requirements for the discovery of decision problems; Rational decisions; Decision-making procedures; Overview of decision-making procedure; Discovering and analysing the decision problem; Developing and evaluating options; Establishing the overall consequences of the options and making the final decision; A case study illustrating the application of the procedure; Information procurement decisions; Collective decisions

CoverContents -- Preface -- Brief contents -- Contents -- List of figures -- List of insets -- Introduction -- Part One: Decision problems and decision-making procedures -- 1 Decision problems -- 1.1 The decision problem -- 1.2 Ways of solving decision problems -- 1.3 Types of decision problem -- 2 Coal and problem-finding systems as requirements for the discovery of decision problems -- 2.1 The functions of goal and problem-finding systems in the discovery of decision problems -- 2.2 Goal systems -- 2.3 Problem-finding systems -- 3 Rational decisions -- 3.1 The sequence of events in decision-making procedures as a framework for rational decisions -- 3.2 The requirements of a rational decision process -- 3.3 Support for rational decision making from management science -- 4 Decision-making procedures -- 4.1 Important terms in decision-making -- 4.2 Decision-making procedure defined -- 4.3 The different types of decision-making procedures -- Part Two: A general heuristic decision-making procedure -- 5 Overview of the decision-making procedure -- 5.1 The value of a general heuristic decision-making procedure -- 5.2 The proposed sequence of tasks -- 5.3 A brief explanation of the tasks -- 5.4 The basis of the general heuristic decision-making procedure -- 6 Discovering and analysing the decision problem -- 6.1 Discovering the decision problem -- 6.2 Analysing the decision problem -- 7 Developing and evaluating options -- 7.1 Developing options -- 7.2 Defining the decision criteria -- 7.3 Examining how to determine the consequences and if necessary drawing up possible scenarios -- 7.4 The configuration of the decision problem as result of steps 3, 4 and 5 -- 7.5 Determining the consequences of the options -- 8 Establishing the overall consequences of the options and making the final decision -- 8.1 General considerations -- 8.2 Overview of the decision maxims and their applicability -- 8.3 Decision maxims for overcoming polyvalence -- 8.4 Decision maxims for overcoming risk -- 8.5 Decision maxims for overcoming uncertainty -- 8.6 Using decision maxims in combination to overcome polyvalence and risk or polyvalence and uncertainty -- 8.7 Evaluation of the decision maxims -- 9 A case study illustrating the application of the procedure -- 9.1 The situation -- 9.2 Discovering and analysing the problem -- 9.3 Developing and evaluating options -- 9.4 Making the decision -- Part Three: Special issues and approaches to resolving them -- 10 Information procurement decisions -- 10.1 Information procurement as a decision at the meta-level -- 10.2 Recommendations for decisions on information procurement -- 11 Collective decisions -- 11.1 Collective decisions and their growing importance in companies -- 11.2 Group goal systems and group decision behaviour -- 11.3 Rules for making collective decisions -- Final remarks -- Index -- Bibliography -- Last Page.

10.1007/3-540-27503-7 [DOI]

ECONIS - Online Catalogue of the ZBW