Super service : seven keys to delivering great customer service even when you don`t feel like it even when they don`t deserve it
Jeff Gee ; Val Gee
| Year of publication: |
1999
|
|---|---|
| Authors: | Gee, Jeff ; Gee, Val |
| Publisher: |
New York [u.a.] : McGraw-Hill |
| Subject: | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 147 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-024817-6 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004205951