Sustainability in retailing - environmental effects of transport processes, shopping trips and related consumer behaviour

This thesis is concerned with sustainability in retailing. It begins with a literature review that provides deeper insights into relevant developments in retail research and practice with a focus on sustainability developments. Highlighting the importance of the topics CO2 and CSR, particular attention is paid to the environmental pollution caused by shopping processes in brick-and-mortar and online retail. To gain a more profound knowledge of the relevant processes and their influences, the analysis factors in the environmental effects of the transport processes of retailers, parcel servic...