Sustainable transport : co-creation of business with customer perceived values
Year of publication: |
2024
|
---|---|
Authors: | Kumar, M. Dileep ; Sharma, Vinod ; Maheshkar, Chandan |
Published in: |
International journal of business innovation and research : IJBIR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1751-0260, ZDB-ID 2436046-6. - Vol. 33.2024, 4, p. 457-484
|
Subject: | behavioural intention | customer satisfaction | expectation disinformation theory | mass rapid transport | perceived value | train fare | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Nachhaltige Mobilität | Sustainable mobility |
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