Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation"
Year of publication: |
1996
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Authors: | Harkness, Warren L. ; Kettinger, William J. ; Segars, Albert H. |
Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 20.1996, 3, p. 349
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