Tailoring explanations in conversational recommendations : the impact of decision contexts and user interfaces
Year of publication: |
2025
|
---|---|
Authors: | Chen, Qian Qian ; Lin, Li Min ; Yi, Youjae |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 85.2025, Art.-No. 104281, p. 1-11
|
Subject: | Consumer trust | Conversational recommendation | Decision-making domain | Decision-making style | Post hoc explanation | User interface | Konsumentenverhalten | Consumer behaviour | Entscheidung | Decision | Benutzerschnittstelle | Vertrauen | Confidence | Personalisierung | Personalization |
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