Talking the talk and walking the walk: How managers can influence the quality of work-life balance in a construction project

Purpose ? The construction industry in Australia is characterised by a long work-hours culture, with conditions that make it difficult for staff to balance their work and non-work lives. The objective of this paper is to measure the success of a work-place intervention designed to improve work-life balance (WLB) in an alliance project in the construction industry, and the role the project manager plays in this success.Design/methodology/approach ? The paper focuses on an alliance case study. Interviews were conducted at two points in time, several months apart, after the interventions were implemented.Findings ? Results showed that staff on the whole were more satisfied with their work experience after the interventions, and indicated the important role that managers' attitudes and behaviours played.Originality/value ? Managerial support for work-life initiatives is a critical element in achieving WLB and satisfaction with working arrangements. The fact that the manager ?talked the talk and walked the walk? was a major contributing success factor, which has not previously been demonstrated.