Task interdependence and firm performance in outsourced service operations
Year of publication: |
2019
|
---|---|
Authors: | Ramasubbu, Narayan ; Shang, Jennifer ; May, Jerrold H. ; Tjader, Youxu ; Vargas, Luis |
Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 21.2019, 3, p. 658-673
|
Subject: | service operations | operations strategy | OM-information technology interface | empirical research | Outsourcing | Unternehmenserfolg | Firm performance | Dienstleistungsmanagement | Service management | Prozessmanagement | Business process management | Dienstleistungssektor | Service industry | Informationstechnik | Information technology |
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