Taxonomy of service-based loyalty program members
Year of publication: |
2010
|
---|---|
Authors: | Hansen, John D. ; Deitz, George D. ; Morgan, Robert M. |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 4, p. 271-282
|
Subject: | Dienstleistungsmarketing | Services marketing | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program | Zielgruppe | Target group | Klassifikation | Classification |
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