Teamwork – the key to staff development

Outlines how a legal practice, which resulted from the merger of two long‐established businesses, focused from the start on staff training and development as core objectives. As a benchmark to assess their own success, the firm sought accreditation from both Investors in People and the Law Society’s own Lexcel Quality Standard. A conclusion was that high levels of interaction between heads of department, managers and staff helped everyone to take responsibility for the quality of their work.