Technicians selection and allocation in field services using a hybrid approach
G. Jegan Jose, S. Prasanna Venkatesan and S. Kumanan
| Year of publication: |
2022
|
|---|---|
| Authors: | Jose, G. Jegan ; Shanmugam, Prasanna Venkatesan ; Kumanan, Somasundaram |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 43.2022, 2, p. 249-268
|
| Subject: | field service management | FSM | technician ranking | allocation | analytic hierarchy process | AHP | mixed integer nonlinear program | MINLP | AHP-Verfahren | AHP approach | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsmanagement | Service management | Ganzzahlige Optimierung | Integer programming |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2020.10035392 [DOI] 10.1504/IJSOM.2022.126814 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013553291