Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Year of publication: |
May 2017
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Authors: | Wang, Ying ; So, Kevin Kam Fung ; Sparks, Beverley |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 56.2017, 5, p. 563-577
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Subject: | travel technologies | technology readiness | customer satisfaction | airlines | cross-country comparison | Kundenzufriedenheit | Customer satisfaction | Fluggesellschaft | Airline | Vergleich | Comparison | Welt | World | Technischer Fortschritt | Technological change |
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