Telearbeit, Teledienstleistungen und Teleservicecenter als Chance für die aktive Arbeitsmarktpolitik in Brandenburg

The report shows the results of the joint accompanying study of 16 projects within the fields of telecooperation, telework and teleservices in the German state of Brandenburg. Principal was the Brandenburg Department of Labour and Social Affairs in 1998 and 1999. The projects were ESF funded qualification and business start-up projects. Their common goal was to create new and innovative jobs or to secure existing ones in the region.The report includes results of the overall project evaluation, the assessment of the han-dling of the ESF-program and the estimation of the scientific and advisory accompany-ing study itself. Furthermore, detailed descriptions of the 16 project designs as well as the documentation of a specific futures workshop "Future of Teleservices in Branden-burg" are presented. The projects are evaluated, for instance, according to the extent of objectives met regarding qualification, business start-ups and job creation. The role of project or enterprise overarching cooperations and the used telecooperation tools are examined. Pragmatic and political recommendations for action are provided....