Temporal orientation and customer loyalty programs
Year of publication: |
2022
|
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Authors: | Hendler, Flavia ; LaTour, Kathryn A. ; Cotte, June |
Published in: |
The Cornell hospitality quarterly. - Thousand Oaks, Calif. : Sage, ISSN 1938-9663, ZDB-ID 2381244-8. - Vol. 63.2022, 4, p. 448-464
|
Subject: | casino industry | CRM | customer loyalty | loyalty program | temporal orientation | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour | Glücksspiel | Gambling | Kundenbindung | Customer retention | Einzelhandel | Retail trade |
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