That's no way to act - Why a Civil Service Act would preserve the status quo and stop any attempts at reform
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2005 (05.08.), p. 24-25
THE MODERNIZATION AND IMPROVEMENT OF GOVERNMENT AND PUBLIC SERVICES - CREATIVITY, LEADERSHIP AND CHANGE - Sir Michael Bichard asks what needs to be done to deliver better public services. What are the priorities for modernization and how can these be achieved? He explains that improving public service delivery requires a major cultural shift and discusses four key issues: Creativity, leadership, ...
Bichard, Michael, (2000)
Bichard, Michael, (1999)
Bichard, Michael, (2005)
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