The acceptance and diffusion of the innovative smart phone use : a case study of a delivery service company in logistics
Year of publication: |
2009
|
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Authors: | Chen, Jengchung V. ; Yen, David C. ; Chen, Kuanchin |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 46.2009, 4, p. 241-248
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Subject: | Innovationsakzeptanz | Innovation adoption | Mobiltelefon | Mobile phone | Kundenservice | Customer service | Logistik | Logistics | Empirische Methode | Empirical method | Taiwan |
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