The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Pınar Türkdemir, Erkan Yıldız and Mustafa Fikret Ateş
Year of publication: |
2023
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Authors: | Türkdemir, Pınar ; Yıldız, Erkan ; Ateş, Mustafa Fikret |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 6, p. 755-772
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Subject: | E-customer citizenship behaviour | E-repurchase intention | E-service quality | E-storescape | Fashion e-tailing | Dienstleistungsqualität | Service quality | Mode | Fashion | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Bekleidungsindustrie | Clothing industry | Textilhandel | Textile distribution | Website |
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