The actual structure of eBay's feedback mechanism and early evidence on the effects of recent changes
Tobias J. Klein; Christian Lambertz; Giancarlo Spagnolo; Konrad O. Stahl
| Year of publication: |
2009
|
|---|---|
| Authors: | Klein, Tobias J. ; Lambertz, Christian ; Spagnolo, Giancarlo ; Stahl, Konrad |
| Published in: |
International journal of electronic business. - Olney, Bucks. : Inderscience Publ., ISSN 1470-6067, ZDB-ID 2106327-8. - Vol. 7.2009, 3, p. 301-320
|
| Subject: | eBay Inc. | Internet-Auktion | Online auction | Kundenzufriedenheit | Customer satisfaction | Bewertung | Evaluation | Reputation | Austauschtheorie | Social exchange theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003872067