The Advent of Semantic Web in Tourism Information Systems

The tourism industry depends on complex value creation chains involving a large number of participants that change frequently and rapidly. In addition, the products of tourism industry are complex and they will perish if they are not sold in time. For these reasons, the ideal tourism information systems require a lot of flexibility of underlying systems. Moreover, they comprise accurate access to any tourism service that provide, and they are usable by corporate and private customers alike. The management and interoperation of semantically diverse tourism information systems are facilitated by Semantic Web technology that provides methods and standards, which allow accurate access to information as well as flexibility to comply with needs of tourism information system users and administrators. This paper considers state-of-the art issues (ontologies, semantic modelling and querying, semantic portals and semantic-based e-markets) concerning the exploitation of the semantic web technologies and applications in tourism information systems.