The antecedents of employee commitment to customer service: Evidence from a UK service context
| Year of publication: |
1997
|
|---|---|
| Authors: | Peccei, Riccardo ; Rosenthal, Patrice |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 10441347. - Vol. 8.1997, 1, p. 66-86
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