The asymmetric impact of customer information portability on service competition : evidence from the global wireless industry
Xiahua Wei, Kevin Xiaoguo Zhu
| Year of publication: |
2018
|
|---|---|
| Authors: | Wei, Xiahua ; Zhu, Kevin |
| Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 27.2018, 5, p. 839-858
|
| Subject: | public policy | portability | wireless telecom industry | switching costs | competition | customer segmentation | Telekommunikationssektor | Telecommunications industry | Mobilkommunikation | Mobile communications | Wechselverhalten | Switching behaviour | Wettbewerb | Competition | Internationaler Wettbewerb | International competition | Beziehungsmarketing | Relationship marketing | Telekommunikation | Telecommunications | Zielgruppe | Target group |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/poms.12830 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011970011