The bright side and dark side of co-production : a dyadic analysis
Year of publication: |
2017
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Authors: | Wu, Li-Wei |
Published in: |
Management decision : MD. - Bingley : Emerald Publishing Limited, ISSN 0025-1747, ZDB-ID 411946-0. - Vol. 55.2017, 3, p. 614-631
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Subject: | Employee satisfaction | Customer satisfaction | Emotional labour | Value co-creation | Co-production | Co-production intensity | Kundenzufriedenheit | Kundenintegration | Customer integration | Arbeitszufriedenheit | Job satisfaction | Emotion |
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