The business developer's playbook : relationship selling principles and the dna of dialogue selling

About the author -- What are you selling -- The dialogue sales process -- Relationship selling principles -- A business developer's workday - peter's top 10 worklist -- Other important sales topics -- Conclusion -- Appendix I: Relationship selling principles -- Appendix II: Dialogue puzzle -- Appendix III: Dialogue skills : PRESA -- Appendix IV: Dialogue methods -- Appendix V: Negotiation tactics -- Appendix VI: Conflict de-escalation tactics -- Appendix VIII: Business development roadmap