The Challenges of Matrix Organization System in It Outsourcing Industry

Matrix organization is the well-known concept, which is being used in IT outsourcing companies. This research paper attempts to explain why matrix organization is being used in IT outsourcing companies. We examine the advantages and disadvantages of the matrix organization in the IT industry. We use the literature review and narrative view based on the experience and come up with the challenges that exists in the IT outsourcing industries with respect to usage of matrix organization