The combined application of Quality Function Deployment and Pareto analysis for hotel services improvement
S. A. Oke; C. E. Ofiabulu; A. A. Banjo; O. G. Akanbi and F. A. Oyawale
Year of publication: |
2008
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Authors: | Oke, S. A. ; Ofiabulu, C. E. ; Banjo, A. A. ; Akanbi, O. G. ; Oyawale, F. A. |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 3.2008, 2, p. 241-262
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