The Concept Of Satisfaction in Industrial Markets - A Contextual Perspective and a Case Study from the Software Industry
| Year of publication: |
2000
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|---|---|
| Authors: | Tikkanen, Henrikki ; Alajoutsijärvi, Kimmo ; Tähtinen, Jaana |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 1201244. - Vol. 29.2000, 4, p. 373
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