The Controlling Function by Means of a Performance Management System

In recent years, the market for on-demand CRM applications suffered especially in the segment of small and medium companies because of the concerns about the cost and the complexity of on request implementations. CRM on demand is a good choice for companies that want to implement standard processes that can use data structures "out of box" with little or not at all internal IT support and does not require complex or real-time integration with back office systems.

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Year of publication:	2014
Authors:	Oana, Niþu ; Valentin, Niþu Claudiu ; Virgil, Tileagã Cosmin
Published in:	Ovidius University Annals, Economic Sciences Series. - Facultatea de Ştiinţe Economice, ISSN 1582-9383. - Vol. XIV.2014, 3, p. 53-56
Publisher:	Facultatea de Ştiinţe Economice
Subject:	CRM \| companies \| SCM \| ERP

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Extent:	application/pdf
Type of publication:	Article
Classification:	M10 - Business Administration. General ; M11 - Production Management ; M15 - IT Management ; M2 - Business Economics ; G21 - Banks; Other Depository Institutions; Mortgages
Source:	RePEc - Research Papers in Economics

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