The cost of bad behavior : how incivility is damaging your business and what to do about it
Christine Pearson and Christine Porath
| Year of publication: |
2009
|
|---|---|
| Authors: | Pearson, Christine ; Porath, Christine |
| Publisher: |
New York, NY [u.a.] : Portfolio |
| Subject: | Unternehmen | Mitarbeiter | Unhöflichkeit | Einfluss | Erfolg | Verhaltenspsychologie | Führung | Courtesy in the workplace | Consumer satisfaction |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIV, 224 S. : Ill. 23cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-59184-261-3 ; 1-591-84261-1 |
| Classification: | Personalwesen |
| Source: |
Persistent link: https://www.econbiz.de/10004909487