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The customer relationship management process
Lambert, Douglas M., (2006)
Digital transformation and the COVID-19 challenge
Bhalla, Ravi, (2021)
Customer-focused supply chain strategy : developing 4Rs framework for enhancing competitive advantages
Madhani, Pankaj M., (2020)
The distribution channels decision
Lambert, Douglas M., (1978)
Supply chain management
Lambert, Douglas M., (2008)
The supplier relationship management process