The dark side of channel loyalty programmes : managing tier demotion and deceitful behaviours
Year of publication: |
2022
|
---|---|
Authors: | Cox, David |
Subject: | Channel management | Channel marketing | Co-creation | Collaboration | Knowledge exchange | Loyalty programmes | Managerial implications | Stakeholder engagement | Vertriebsweg | Distribution channel | Beziehungsmarketing | Relationship marketing | Stakeholder | Wissenstransfer | Knowledge transfer | Kundenintegration | Customer integration | Kundenbindungsprogramm | Loyalty program |
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