The development of process innovation and organisational performance in Malaysian healthcare industry
Year of publication: |
2015
|
---|---|
Authors: | Nurul Fadly Habidin ; Nur Afni Khaidir ; Nurul Aifaa Shazali ; Naimah Ali ; Noor Hidayah Jamaludin |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 9.2015, 2, p. 148-162
|
Subject: | process innovation | organisational performance | healthcare | service | balance scorecard | process improvement | performance measurement | Performance-Messung | Performance measurement | Malaysia | Innovation | Balanced Scorecard | Balanced scorecard | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Unternehmenserfolg | Firm performance | Prozessmanagement | Business process management | Innovationsmanagement | Innovation management | Performance-Management | Performance management |
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