The digital self and customer loyalty : from theory to virtual reality
Year of publication: |
2019
|
---|---|
Authors: | Bischoff, Jared ; Berezan, Orie ; Scardicchio, Lorenzo |
Published in: |
Journal of marketing analytics : JMA. - Houndmills : Palgrave Macmillan, ISSN 2050-3318, ZDB-ID 2725961-4. - Vol. 7.2019, 4, p. 220-233
|
Subject: | Customer loyalty | Digital self | Electronic word-of-mouth | Extended self | Object attachment | Social media | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Digitale Dienste | Web-based service | Kundenbindung | Customer retention | Virtuelle Realität | Virtual reality | Online-Marketing | Internet marketing |
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