The Disciplinary Pyramid and its importance

Explains the concept of the Disciplinary Pyramid and its importance. The pyramid is used as a framework for identifying what disciplinary handling skills need to be developed in organizations. Much attention is often paid to the issue at the top of the pyramid (i.e. dismissal) but most disciplinary action is, or needs to be, at the base where action such as counselling and informal warnings may be what is required. Training which is provided is often heavily oriented around the law and more appropriate for personnel specialists than line managers. Focuses on the need to clarify responsibilities at the base of the pyramid, the nature of the skills line managers need, the way these skills can be developed and the preventive aspects of discipline. Identifies and explains, the crucial skills and categorizes them as process skills.