The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
Kemal Yildirim (Department of Furniture and Decoration, Gazi University, Ankara, Turkey), Kubulay Cagatay (Department of Furniture and Interior Design, İncirli Vocational School, Ankara, Turkey), Mehmet Lütfi Hidayetoğlu (Department of Industrial Design, Selcuk University, Konya, Turkey)
| Year of publication: |
2015
|
|---|---|
| Authors: | Yildirim, Kemal ; Cagatay, Kubulay ; Hidayetoğlu, Mehmet Lütfi |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 43.2015, 8, p. 712-726
|
| Subject: | Customer characteristics | Store atmosphere | Salesperson behaviour | Store image | Konsumentenverhalten | Consumer behaviour | Ladengestaltung | Store design | Verkaufspersonal | Salespeople | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Geschlecht | Gender | Textilhandel | Textile distribution | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-01-2013-0034 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011443496