The effect of artificial intelligence usage on employee service innovation behavior : an information exchange perspective
Xinyue Li, Xin Wei, Guangdi Tian, Min Cui, Yue He
| Year of publication: |
2025
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| Authors: | Li, Xinyue ; Wei, Xin ; Tian, Guangdi ; Cui, Min ; He, Yue |
| Published in: |
Asia Pacific journal of human resources : APJHR. - Malden, MA : Wiley, ISSN 1744-7941, ZDB-ID 2089267-6. - Vol. 63.2025, 4, Art.-No. e70032, p. 1-15
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| Subject: | AI usage | employee service innovation behavior | employee-customer information exchange | job autonomy | Künstliche Intelligenz | Artificial intelligence | Innovation | Arbeitsverhalten | Work behaviour | Dienstleistungsinnovation | Service innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/1744-7941.70032 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015471643