The effect of customer-centric green supply chain management on operational performance and customer satisfaction
Roberto Chavez, Wantao Yu, Mengying Feng and Frank Wiengarten
| Year of publication: |
March 2016
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|---|---|
| Authors: | Chavez, Roberto ; Yu, Wantao ; Feng, Mengying ; Wiengarten, Frank |
| Published in: |
Business strategy and the environment. - Chichester : Wiley, ISSN 0964-4733, ZDB-ID 1127954-0. - Vol. 25.2016, 3, p. 205-220
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| Subject: | customer pressure | green supply chain management | operational performance | customer satisfaction | Lieferkette | Supply chain | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement | Umweltmanagement | Environmental management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/bse.1868 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011577508