The effect of e-finance service quality on bank customers' fintech e-loyalty : evidence from Ethiopia
Wondwossen Jerene, Dhiraj Sharma
| Year of publication: |
2020
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|---|---|
| Authors: | Jerene, Wondwossen ; Sharma, Dhiraj |
| Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 2201735-5. - Vol. 16.2020, 2, p. 69-83
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| Subject: | Banking Technology | E-Finance | E-Loyalty | E-Service | Recovery Service | Dienstleistungsqualität | Service quality | Äthiopien | Ethiopia | Electronic Banking | Electronic banking | Electronic Commerce | E-commerce | Finanzdienstleistung | Financial services | Beziehungsmarketing | Relationship marketing | Bank | Kundenzufriedenheit | Customer satisfaction | Finanztechnologie | Financial technology | Bankgeschäft | Banking services | Innovationsakzeptanz | Innovation adoption |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/IJEBR.2020040105 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012302682