The effect of empathetic response and consumers’ narcissism in voice-based artificial intelligence
Year of publication: |
2024
|
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Authors: | Poushneh, Atieh ; Vásquez Párraga, Arturo ; Gearhart, Richard S. |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 79.2024, Art.-No. 103871, p. 1-11
|
Subject: | Attention to auditory information | Auditory information exploration | Consumer's narcissism | Empathetic response in voice AI | Voice AI | Voice-based artificial intelligence | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Kognition | Cognition | Persönlichkeitspsychologie | Personality psychology |
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