The effect of service delivery in public ‘community service centres’ : a case of an emerging economy
Year of publication: |
2017
|
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Authors: | Ngobese, Ndabazinhle ; Mason, Roger B. ; Maharaj, Mandusha |
Published in: |
Risk governance & control : financial markets & institutions. - Sumy : Virtus Interpress, ISSN 2077-429X, ZDB-ID 2819546-2. - Vol. 7.2017, 3, p. 44-54
|
Subject: | Service Quality | SAPS | SERVQUAL | Client Service | Community Policing | Service Delivery | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Kommunale Dienstleistung | Local public services | Dienstleistungssektor | Service industry | Kundenservice | Customer service | Polizei | Police |
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