The effect of sustainable shipping practices on shippers' loyalty : the mediating role of perceived value, trust and transaction cost
Year of publication: |
August 2018
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Authors: | Yuen, Kum Fai ; Wang, Xueqin ; Wong, Yiik Diew ; Zhou, Qingji |
Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 116.2018, p. 123-135
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Subject: | Sustainable shipping | Perceived value theory | Social exchange theory | Transaction cost theory | Model comparison | Shipping industry | Transaktionskosten | Transaction costs | Schifffahrt | Shipping | Vertrauen | Confidence |
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