The effect of type of company doing home delivery during a pandemic on consumers' quality perceptions and behavior
Reza Movarrei, Sara Rezaee Vessal, Saeedeh Rezaee Vessal and Jaakko Aspara
| Year of publication: |
2022
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|---|---|
| Authors: | Movarrei, Reza ; Rezaee Vessal, Sara ; Vessal, Saeedeh Rezaee ; Aspara, Jaakko |
| Published in: |
International journal of physical distribution and logistics management. - Bingley : Emerald, ISSN 1758-664X, ZDB-ID 2032079-6. - Vol. 52.2022, 11, p. 1-24
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| Subject: | COVID-19 | Hygienic quality | Last-mile delivery | Quality perception | Retail | Coronavirus | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Epidemie | Epidemic | Einzelhandel | Retail trade |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPDLM-08-2020-0272 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013502629