The effect of waiting time on patient perceptions of care quality
Year of publication: |
2018
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Authors: | Nottingham, Quinton J. ; Johnson, Dana M. ; Russell, Roberta S. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 25.2018, 1, p. 32-45
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Subject: | Healthcare quality | medical clinics | ordinal logistic regression | patient experience | waiting time | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Patienten | Patients | Gesundheitswesen | Health care system | Zeit | Time | Warteschlangentheorie | Queueing theory |
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