The Effects of Asymmetry on Business Process Redesign

The effective design of business processes is a subject of considerable importance to corporations today. Our research focuses on developing a theoretical framework for process design in order to provide some guidelines for managers. The abundance of context specific case studies which exist today share many success stories but provide little in terms of a general methodological approach. In this paper, we describe a typical business process and critically evaluate typical pre and post reengineering process designs.