The effects of lean thinking on service workers value productivity: a conceptual framework
| Year of publication: |
2012
|
|---|---|
| Authors: | Jaaron, Ayham A. M. ; Backhouse, Chris J. |
| Published in: |
International journal of quality and innovation. - Genève : Inderscience Enterprises, ISSN 1756-6975, ZDB-ID 2503648-8. - Vol. 2.2012/14, 1, p. 1-17
|
| Subject: | lean thinking | service innovation | value productivity | service operations | service quality | affective commitment | conceptual framework | workers productivity | organic structures | service design | Lean Management | Lean management | Dienstleistungsqualität | Service quality | Lean Production | Lean production | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation | Dienstleistung | Services | Dienstleistungsmanagement | Service management |
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