The effects of lean thinking on service workers value productivity: a conceptual framework
Year of publication: |
2012
|
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Authors: | Jaaron, Ayham A. M. ; Backhouse, Chris J. |
Published in: |
International journal of quality and innovation. - Genève : Inderscience Enterprises, ISSN 1756-6975, ZDB-ID 2503648-8. - Vol. 2.2012/14, 1, p. 1-17
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Subject: | lean thinking | service innovation | value productivity | service operations | service quality | affective commitment | conceptual framework | workers productivity | organic structures | service design | Lean Management | Lean management | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Betriebliche Wertschöpfung | Value creation | Lean Production | Lean production |
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