The effects of retail apps on shopping well-being and loyalty intention : a matter of competence more than autonomy
Michaël Flacandji, Mariana Vlad, Renaud Lunardo
| Year of publication: |
2024
|
|---|---|
| Authors: | Flacandji, Michaël ; Vlad, Mariana ; Lunardo, Renaud |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 78.2024, Art.-No. 103762, p. 1-12
|
| Subject: | Autonomy | Competence | Customization | Retail app | Self-determination theory | Shopping well-being | Technology expertise | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Mobile Anwendung | Mobile application | Online-Handel | Online retailing | Lebensqualität | Quality of life |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103762 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015085056