The effects of the professionalization of hosting on service quality : towards quality standards and certifications within the short-term rental market
Cristina Miguel, Ivana Načinović Braje, Maria Hadjielia Drotarova, Kosjenka Dumančić, Berna Kirkulak-Uludag, Carlo Giglio
| Year of publication: |
2024
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| Authors: | Miguel, Cristina ; Braje, Ivana Načinović ; Drotarova, Maria Hadjielia ; Dumančić, Kosjenka ; Kirkulak-Uludag, Berna ; Giglio, Carlo |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 122.2024, Art.-No. 103796, p. 1-10
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| Subject: | Airbnb | Booking.com | Certification | Professionalization | Quality standards | Sharing economy | Short-term rentals | Dienstleistungsqualität | Service quality | Standardisierung | Standardization | Produktqualität | Product quality | Qualitätsmanagement | Quality management | Share Economy | Mietwohnung | Rental housing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103796 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015071699