The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers
Jerónimo García-Fernández, Pablo Gálvez-Ruíz, Jesús Fernández-Gavira, Luisa Vélez-Colón, Brenda Pitts, Ainara Bernal-García
| Year of publication: |
June 2018
|
|---|---|
| Authors: | García-Fernández, Jerónimo ; Gálvez-Ruíz, Pablo ; Fernández-Gavira, Jesús ; Vélez-Colón, Luisa ; Pitts, Brenda G. ; Bernal-García, Ainara |
| Published in: |
Sport management review. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1441-3523, ZDB-ID 2105257-8. - Vol. 21.2018, 3, p. 250-262
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| Subject: | Perceived quality | Service convenience | Perceived value | Satisfaction | Loyalty | Fitness industry | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Taiwan | Fitness-Wirtschaft |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.smr.2017.07.003 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011871286