The evolving status of trust in the relationship between vulnerable customers and banks : a longitudinal study
Abdelmajid Amine, Shérazade Gatfaoui
| Alternative title: | Le statut évolutif de la confiance dans la relation entre les clients vulnérables et les banques : une étude longituclinale |
|---|---|
| Year of publication: |
2021
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| Authors: | Amine, Abdelmajid ; Gatfaoui, Shérazade |
| Published in: |
European review of service economics and management. - Paris : Classiques Garnier, ISSN 2497-0107, ZDB-ID 2917396-6. - 2021, 1/11, p. 55-86
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| Subject: | Vulnerable customers | banks | trust | service encounters | relational strategies | social inclusion | France | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Frankreich | Bank | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in französischer Sprache |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012879019