The future of omnichannel retail : a four-stage Delphi study
Year of publication: |
July 2018
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Authors: | Briel, Frederik von |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 132.2018, p. 217-229
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Subject: | Delphi | Omnichannel retail | Retail technologies | Customer touchpoints | Trends | Multikanalvertrieb | Multichannel strategy | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Delphi-Methode | Delphi technique | Online-Handel | Online retailing | Kundenanalyse | Customer analysis |
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